FAQ

Quick answers to common questions about working with PureMask

Our standard MOQ starts at 2,000–5,000 pieces depending on the product. For custom formulations, the MOQ may vary. Contact our team to discuss your specific needs.

Production typically takes 12–22 days from order confirmation, depending on the product complexity and order volume. Shipping time is additional and varies by destination.

Yes! Our in-house R&D team can develop custom formulations tailored to your target market, desired benefits, and brand positioning. The development process typically takes 4–8 weeks.

We hold ISO 22716, GMPC, FDA, CE, SGS, and REACH certifications. Our facility meets international cosmetic manufacturing standards for EU, US, and Asian markets.

Yes, we offer free basic packaging design support. Our design team can create custom pouch artwork, box designs, and help with labeling compliance for your target markets.

Absolutely. We provide product samples for evaluation. Sample shipping costs are covered by the client but will be deducted from your first bulk order.

We ship via sea freight, air freight, and express courier (DHL, FedEx, UPS). We can also ship to your designated freight forwarder. Door-to-door delivery is available.

Yes, private labeling is one of our core services. We can manufacture under your brand name with your custom packaging, and provide all necessary documentation for customs clearance.

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